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Frequently Asked Questions

Yes we do! We offer special financing for 12 months with approved credit. You can complete an application at the store or online to receive a quick credit decision.

Measure your space! You would be surprised how many appliances look similar, but are different sizes. Looks like this one might not lead to the best measuring results. And we also prefer you measure with an actual tape measurer. We do not accept taller than me or my arm length plus a little.

We only service what we sell. That way we know that our customers are first in line if anything breaks down.

We work with a nationwide buying group full of appliance dealer rebels just like us. Together, we can negotiate lower prices, have an awesome website, and targeted advertising. Our Smart Tags scroll through competitors websites multiple times a day to make sure our prices are competitive and up to date.

We are! Charlie Spicher and Carl Spicher started the business in 1955, and Curt Spicher currently runs the business today. He has several children in the business now, so we plan to be open for years to come. Check out more about us here.

We do! We can either work with a security system you already have in your home, or we can install a new one. And you can have app on your phone with the video feed to watch your house while you're at work. It starts off at $15 a month for security, and $35 a month when you add the connected aspects. Check out our security options here.

We have FREE local delivery. There are a few questions to make sure you qualify. We want to make sure our delivery guys can walk up to the home (ie, a clear path to the kitchen or laundry room. New construction can get muddy! And we don't want your appliances to have a mud splatter). Are there stairs to get into your place? Please make sure they are sturdy. And if you live on a tenth-floor walkup, we'd really like to know before we get there. Are you moving your old fridge to the garage? That is not a problem! But any more rearranging more than one spot will be an additional fee. And feel free to run the vacuum in the vacated spot quick while replacing the appliance, but if you are doing a paint job in between, please let us know before we arrive.

In general, the more information we have before we deliver your appliance, the better! We want to make sure you are as pleased with your new appliances as you should be.

We haul away for $15 per appliance (40$ for three) if you tell us before we arrive to drop off the appliance. We also recycle the old one! Check out how we accomplish that here.

Yes we do! Please give us a call to see if the part is in stock. If it is not, we can usually get the part to the store in a few days. Just let us know.

Your order will be sent to one of the Spichers team to be reviewed before your credit card is charged. A member of the team will call you to confirm your order and schedule the delivery date. This way we can make sure you are receiving the best service possible.


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